We're Here to Help
SUPPORT
Local Service When
You Need It
Keep your technology performing at its peak with expert scheduled service and system support tailored for Murrells Inlet homes and businesses.
We're not a call center — we're a local team based in Murrells Inlet. When your system needs attention, you'll speak with technicians who installed it and know it inside and out.
Service is scheduled directly through our Murrells Inlet office. Call us at 843.357.2121 or use the form below to request service.
- System troubleshooting and diagnostics
- Network diagnostics and optimization
- Firmware updates and system reconfiguration
- Equipment adjustments and zone expansion
- Scheduled preventative maintenance
How We Support You
System Maintenance
System
Maintenance
Technology systems occasionally require adjustments, updates, or troubleshooting over time. We provide scheduled service visits to help maintain system performance, resolve issues, and ensure your audio, video, networking, and automation systems continue operating reliably. Our technicians service both residential and commercial installations throughout Murrells Inlet, Myrtle Beach, and the surrounding Grand Strand.
Request ServicePriority Scheduling
Priority
Scheduling
When service is requested, our team works to schedule appointments as efficiently as possible based on availability and project needs. Because we are a locally based Murrells Inlet company, clients throughout the Grand Strand can reach us directly to arrange timely service and support when system adjustments or troubleshooting are needed.
Request ServiceCommercial Service Agreements
Commercial Service
Agreements
For businesses that depend on reliable technology, we provide ongoing service support for commercial audio, networking, and surveillance systems. Many local businesses throughout Myrtle Beach and the Grand Strand schedule periodic service visits to evaluate system performance, address issues, and plan upgrades as their operations grow.
Request ServiceOngoing System Care
Ongoing
System Care
As technology evolves, systems may require updates, expansions, or new device integrations. We assist homeowners and businesses with system upgrades, additional rooms or zones, network improvements, and equipment replacements to ensure your technology continues performing the way it was designed.
Request ServiceSUPPORT FAQ
Technology Service Questions
from Grand Strand Clients
Yes. Custom Theater & Audio provides home theater troubleshooting, upgrades, and service for homeowners throughout Murrells Inlet, Myrtle Beach, Pawleys Island, and the surrounding Grand Strand. Whether you need audio adjustments, equipment upgrades, or system troubleshooting, our technicians can evaluate your system and provide professional solutions.
Yes. Many service calls involve improving home Wi-Fi performance. We diagnose network issues such as slow speeds, dead zones, and device connectivity problems. Our team installs and services professionally designed Wi-Fi systems that provide reliable coverage throughout larger homes and coastal properties in the Murrells Inlet and Myrtle Beach area.
Custom Theater & Audio provides service throughout the Grand Strand, including Murrells Inlet, Myrtle Beach, Pawleys Island, Georgetown, Garden City, and Surfside Beach. If you are located nearby and need technology service or system upgrades, you can contact our team to schedule a visit.
In many cases, yes. If your smart home system, audio system, or network was installed by another company, we can often evaluate the system and recommend repairs, updates, or improvements. Our technicians frequently assist homeowners who need help understanding or improving existing technology systems.
Yes. We provide service and upgrades for commercial audio, networking, and surveillance systems for businesses across the Grand Strand. Restaurants, retail stores, offices, and hospitality spaces often contact us for troubleshooting, network improvements, or technology upgrades.
Absolutely. Many homeowners choose to upgrade displays, speakers, or control systems without replacing their entire setup. We can evaluate your current equipment and recommend upgrades that improve performance while integrating with your existing system.
Need Service
or Support?
Contact our Murrells Inlet team directly at 843.357.2121 or use the form below to request service. We'll get back to you promptly.
Request ServiceGet Started Today
Ready to transform
your home or office?
Contact us for
a free consultation.
As an HTA Certified "Foundation" company, you can be confident that selecting Custom Theater and Audio means hiring a company with a proven and vetted history of technical ability and customer service.